Amenities

Service Coordinator

SEM Villa provides an on-site SERVICE COORDINATOR.  His name is Jeff Seip. He is available Monday thru Friday, 9:00AM until 5:00PM. Jeff can be reached at (513) 831-3720.  Please take a moment to review the many ways Jeff can be of assistance:

FINANCIAL ASSISTANCE

  • Assistance with medical billing questions
  • Enrolling in benefit programs
  • Provide information/enroll in entitlement programs
  • Assist with securing a payee/guardian

MEDICAL ASSISTANCE

  • Assistance with prescription drug benefit plans
  • Arrange for home health aide services
  • Coordinate wellness clinics
  • Assistance with Medicare/Medicaid bills
  • Arrange for Visiting Physicians Appointments
  • Coordinate with hospital discharge planners
  • Assist with setting up emergency medical information
  • Assist with pharmacy options / transfers of meds
  • Provide information about “LIFELINE” services

EDUCATION AND EMOTIONAL SUPPORT

  • Provide support and encouragement services
  • Arrange for wellness seminars on elder topics
  • Arrange for Library resources to be delivered
  • Make referrals to Grief/Loss Counselors/Groups
  • Provide requested conflict resolution services

HOMEMAKER ASSISTANCE

  • Assist you in finding and arranging for homemaker services
  • Arrange for medication-reminders
  • Arrange for transportation services as needed
  • Provide information about “walkers” as needed
  • Assist with obtaining needed safety items for bath/room
  • Assist you in arranging for personal care services

BUSINESS ISSUES

  • Assist in completing forms or obtaining information regarding living wills or directives
  • Assist with telephone discount program application